Store Policy
HOW TO ORDER
Add products to your Shopping Cart as you browse, and then proceed to Checkout to provide payment and shipping information. You can pick up your order curb-side in Hatchet Lake, have it shipped or delivered. We off free delivery within a 10 mile radius of our location.
If you'd prefer, we do also accept e-transfers. Send your order to Tanya via email and then you will receive a quote including all the items, shipping cost and tax. Please include name, address, postal code and telephone number.
HOW TO PAY
You can pay by Credit Card via online checkout on our website, or by email transfer. Email transfers can be made to novanaturals@outlook.com
Cash, Cheque, Visa & Interac accepted on-site in our Hatchet Lake Studio.
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Or pay by Credit Card by calling between 5pm and 9pm on weekdays and from 9am to 6pm on weekends (Atlantic time). Our phone number is 902-852-4251.
FREE DELIVERY
Nova Naturals makes free bi-weekly deliveries to it’s customers who live within a 10 mile radius of our Hatchet Lake location.
We will leave your product on your front step, or wherever specified.
SHIPPING POLICY
We ship anywhere in Canada through Canada Post Shipping Services. Shipping costs are dependent on size and weight of order.
RETURN & EXCHANGES
Nova Naturals Pure Skin Care prides itself in producing top quality natural skincare products. If you are not satisfied with your products, please drop off any unused products to our Hatchet Lake location for product exchange or your money back. Or mail to 14 Mersey Court, Hatchet Lake, NS B3T 1R7.