faq

Frequently asked questions

Do you offer delivery?


Yes! We make free bi-weekly deliveries to our customers who live within a 10 mile radius of our Hatchet Lake location. Get in touch with Tanya to schedule a delivery time. Email: novanaturals@outlook.com Phone: 902-852-4251




How much is shipping?


Shipping costs are dependent on size and weight of order. All orders shipped with Canada Post. Free bi-weekly deliveries available for customers who live within a 20 mile radius of our Hatchet Lake location.




Do you offer custom labels?


Yes! Get in touch with Tanya to discuss options. Email: novanaturals@outlook.com Phone: 902-852-4251




Where are you located?


Nova Natural Pure Skin Care is located in Hatchet Lake, Nova Scotia. Get in touch with Tanya to schedule a time to visit the Nova Naturals Studio. Email: novanaturals@outlook.com Phone: 902-852-4251




Do you host private events?


Yes! Get in touch with Tanya to learn more. Email: novanaturals@outlook.com Phone: 902-852-4251




How are you responding to COVID-19?


The health and safety of our customers is our top priority. We continue to practice our pre-existing protocols of strict hygiene and sanitation while manufacturing and assembling all orders. We offer delivery by Canada Post, pick up from our studio in Hatchet Lake or free bi-weekly deliveries to our customers who live within a 20 mile radius. Get in touch with Tanya to schedule a delivery time. We appreciate your ongoing support during this time.





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